Finding the Appropriate Serial Port for a USB to Serial Adapter

Verify that the USB to Serial Adapter connected to your KPA500 is the one you have chosen on the Port page.

If your computer has several USB ports, different port names may be assigned depending on where you plug in the USB to Serial Adapter.

You may find it helpful to remove the USB to Serial Adapter, examine the list of ports, then plug in the USB to Serial Adapter and look for the port that was added when the USB device was plugged in.